Rental Policy

The Renter hereby rents all equipment (hereinafter “Rental Equipment”) and purchases all services specifically listed in the Invoice accompanying this Agreement. The Renter understands that if a service is not listed on that Invoice, then RESTIN is not obligated to provide that service.

ALL Rental Equipment shall be returned on or before the Date and Time Due as given on the Invoice. Should Renter require additional time with the Rental Equipment, then Renter must seek the permission of RESTIN in advance of the Due Date and Time. The extension of rental time and any changing of rental terms is solely at the discretion of RESTIN. Should the Rental Equipment not be returned when due, RESTIN reserves the right to protect its interest by first charging Renter’s Credit Card Account $ (as in invoice) per day per week or per month until the Rental Equipment is returned and second in its discretion, to treat the unreturned Rental equipment as a theft and notify the appropriate department of law enforcement.

Renter is responsible for the care, custody and control of the rented Equipment and for the safe return of ALL rented Equipment. Renter is solely responsible for any damage to, theft of, or loss of any rental equipment whether in whole or in part. RESTIN will replace the rented equipment if the rented equipment fails during the rental period. Please note: There will be extra delivery charge if we redeliver the equipment. All equipment is checked and deemed to be working properly before shipment. If for any reason the equipment stops working we are not obligated to provide any refund.

Rental Equipment shall be used as it is intended to be used AND Shall be used in accordance with all instructions and all restrictions given by RESTIN, whether oral or written. Upon return of Rental Equipment to RESTIN, RESTIN will inspect the Rental Equipment within a reasonable time and determine whether any Rental Equipment is missing AND whether there is any damage to the Rental Equipment.

Renter understands that PAYMENT IN FULL IS DUE IN ADVANCE for all equipment rented and all services purchased that are specifically listed in the Invoice accompanying this Agreement. Should there be additional charges for damage to rental equipment, missing Rental Equipment, additional charges for services, or Rental time, RESTIN will supply Renter with an INVOICE of these additional charges.

Renter understands and agrees that Renter has 30 days to settle all accounts with and pay all charges and fees due RESTIN. Should Renter not settle all accounts with and pay all charges and fees due RESTIN within 30 days, RESTIN reserves the right to turn the matter over to its attorneys for collection.

Renter understands that a monthly interest fee of 1.50% (l8% annually} will be assessed on any outstanding balance of Renter’s account with RESTIN that is over 30 days past due. Any unpaid account balance over 30 days will be automatically turned over for collection. Should Renter’s account be turned over for collection, Renter hereby acknowledges that Renter owes and consents to pay the unpaid balance of Renter’s account plus monthly interest thereon of 1.5% (18% annually), plus all costs of collection, and Attorney’s fees whether or not suit is filed.

Renter understands there will be a service charge of $45.00 for all checks that are offered for payment and are returned unpaid, and that Renter will be subject to whatever civil penalties and remedies that Virginia laws may allow.

This Agreement shall be governed and construed in accordance with the substantive laws of the Commonwealth of Virginia.

Cancellation: We understand that things change. Our cancelation policy is designed to accommodate the unique needs of the event marketing industry and provide as much flexibility as possible. In the event you do need to cancel your order, please let us know as soon as possible in order to avoid any unnecessary fees. View our cancelation fee schedule below for more details.

30 days or more None
14-30 days 50% of rental amount less shipping
Less than 14 days 100% of rental amount less shipping
After ship date 100% of rental amount

Upon Delivery: It is customer’s responsibility to verify the delivery of all equipment upon delivery. If the driver has left and was not notified of any missing item, the item will be considered lost by the customer. There will be a redelivery charge for the item.

Renter hereby agrees to the exclusive venue and jurisdiction of the state courts sitting in Arlington County, Virginia for all matters of litigation arising from or relating to this Agreement and all other agreements entered into with RESTIN.

Payment of the invoice is my declaration that I have read and agreed to all the provisions of this Rental Agreement, and I acknowledge that I am the party who is ultimately responsible for all charges billed to my account by RESTIN.

Setup: If we are renting the equipment only, we are not responsible for any issue resulting from the customer’s setup.

Cables/Accessories: All cables and accessories are provided as a courtesy at no charge. It is renter’s responsibility to make sure he/she gets the proper cables. Extra charge will be applied if for any reason RESTIN has to redeliver any cables or accessories. Check all accessories upon delivery.